Tuesday, March 12, 2013

Insight Control for vCenter v7.1 - This program cannot display the webpage

Scenario:
Windows 2008 R2
vCenter 5.1 build 947673
HP 7.1 insight Control installed for vCenter.
Issue:

The HP Insight Management Tab is listed within vCenter but with an error
“navigation to the webpage was canceled" upon hitting refresh it errors our again

“This Program cannot display the webpage”.

Cause: Disabling the proxy resolves the issue temporarily.
Resolution:

use the fully qualified domain name of your host. The name you need to add can be located in the following file:
C:\Program Files (x86)\HP\HP Insight Control for vCenter\uim\config.json

This file starts with an entry like this:
{
  "private_config" : {
    "web_roots" : {
"uim_root" : "https://myhost.mydomain.com:3504",

The name which has highlighted needs to either be configured in your proxy or specified as an exception in Internet explorer as shown below:




in short add the full fqdn as an exception in the IE and you are done.